What are after-hours calls worth to your shop?
Estimate the revenue from calls that come in nights and weekends, and how much of it you're missing.
Missed revenue/week = after-hours calls × % missed × % who'd book × average job value. Defaults are placeholders: pull your real after-hours call count from your phone provider's call log.
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FAQ
How do I find my after-hours call volume?
Your phone provider or call-tracking tool's call log, filtered to outside business hours. Count voicemails and hang-ups too.
Do after-hours callers really book?
Emergency callers (no heat, burst pipe, door stuck open) often book with whoever answers first. Use your own booking rate on answered calls.
What answers after-hours calls?
Answering services, AI receptionists and on-call rotations. Compare prices in our AI receptionist directory.
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