Setup service agreement
Version 1.0 · effective Oct 14, 2026. Plain-language terms between you ("you", the business owner) and Baney Group LLC, doing business as TradeTested, 30 N Gould Street Ste R, Sheridan, WY 82801 ("we"). Submitting the intake form or paying means you accept these terms.
1. What we do
We help you pick an AI receptionist, configure it (greeting, hours, service area, FAQs, booking rules, emergency routing), test it with up to 6 scripted calls scored on the CallBench rubric, give you a handoff kit, and do one review and tweak round around day 14. Founding Setups include the same work.
2. What you do
Fill in the intake form, join a ~30-minute intake call, create the vendor account in your own name with your own payment method, invite us as a team member if the vendor supports it, approve the emergency/safety script in writing, and forward your phone line using our steps.
3. Price and payment
Setup: $497 one time. Founding Setup: $97 one time (a $400 discount in exchange for sharing call data and permission to publish results). The vendor's monthly plan is separate and paid by you to the vendor. Prices don't change based on which vendor you pick.
4. How we make money (disclosure)
Some vendors pay us a referral commission if you sign up through our link. That commission comes from the vendor, not from you, and doesn't change your price. We'll tell you in writing whether your recommended vendor pays us, and we'll set up a vendor that pays us nothing if you prefer. Nothing you buy changes any score or ranking on TradeTested.
5. Guarantee
Speed: if the receptionist isn't answering calls within 48 business hours (Mon–Fri, excluding US federal holidays) after the intake call, and you've completed the intake form and forwarding, we refund your setup fee in full and still finish the work. Quality: if your setup scores under 80/100 on our test calls, we keep fixing it at no charge; if it's still under 80 after 14 days, we refund in full. Refunds go back to your original payment method. Our total refund is limited to the fee you paid us.
6. What we don't promise
We don't guarantee revenue, booked jobs, call volume, or the vendor's uptime, features, pricing or accuracy. Calculator results are estimates based on your inputs. The AI receptionist is the vendor's product, governed by the vendor's terms.
7. Safety
Emergency scripts give only basic safety direction (for example: "If you smell gas, leave the building now and call 911 or your gas utility from outside") and never diagnose. You approve the script before go-live and are responsible for your on-call coverage.
8. Your accounts and data
You own your vendor account, phone number, recordings and customer data. We never ask for your passwords. We use your info only to deliver your setup, never sell it, and never pass it to vendors except what's needed to configure your own account. Delete-on-request: email hello@tradetestedai.com.
9. Calls, recording and texting
We turn on the vendor's AI and call-recording notice. You're responsible for your own compliance with call recording, telemarketing and texting laws (such as TCPA and A2P 10DLC registration for business texting). This isn't legal advice.
10. Founding Setup publication
You choose named or anonymized publication. Published results are reported as measured, good or bad, and marked as coming from a discounted setup. If you later decline publication, you may pay the $400 difference or we publish anonymized numbers only.
11. Liability
To the extent the law allows, our total liability under this agreement is limited to the fees you paid us for the setup, and neither side is liable for indirect or lost-profit damages.
12. Law and contact
Wyoming law governs. Questions or disputes: email hello@tradetestedai.com first; we'll try to fix it within 10 business days. Baney Group LLC, 30 N Gould Street Ste R, Sheridan, WY 82801.