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Landscaping · setup steps, not a score

How to set up an AI receptionist for landscaping companies

Landscaping setup starts recurring mowing without inventing a monthly price, and treats a flooding sprinkler as a repair visit rather than a design estimate.

Updated (America/New_York). A checklist, not a price check and not a call result.

Quick answer

Weekly mowing captures the address, a rough lot size if they know it, and a start date. A planting bed or a walkway is an estimate visit. A broken head that is flooding the lawn is a repair. None of those calls gets a price you did not enter.

Checklist

  1. Step 1

    Recurring mowing is its own request

    Address, rough size if they have it, start date, callback number. Start the request. Do not invent a monthly price. The lines are on the landscaping call scripts.

  2. Step 2

    Cleanups book a week

    A leaf pile and messy beds are a cleanup or a quote, with a preferred week. That is not the same form as a weekly mowing start.

  3. Step 3

    Design and install stay on site

    A new bed and a walkway schedule an estimate. The agent does not price the job on the phone.

  4. Step 4

    Irrigation flooding is a repair

    A broken head with the lawn flooding captures the address and the zone if they know it. Note the flooding. Do not file it as a design lead.

  5. Step 5

    Routes and season contracts come later

    Weather moves, recurring billing, and property measurements are field service setup after the phone can tell these four requests apart.

Situations to practice

The caller lines and pass rules are on the Landscaping call scripts. Use these situation names on the trial line. This directory has not call-tested any product against them.

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FAQ

How do I set up an AI receptionist for a landscaping company?

Let weekly mowing start a recurring request, book cleanups and design visits separately, and treat a flooding sprinkler as a repair. Do not invent a monthly price.

Are landscaping calls emergencies?

Most are not. A flooding irrigation zone is the one in the published scripts that should be noted as a repair, not a someday estimate.

When do I set up routing?

After the phone sorts the request types. Routing and seasonal contracts are week 3, in the field service checklist.

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