CallBack HVAC: What it does and who it fits
Missed-call text-back and lead tracking for HVAC companies: consent-gated texts after missed calls, two-way SMS and a lead dashboard. Not an answering service.
Best for: HVAC shops that miss calls and want every unanswered caller to get a text back
What CallBack HVAC does
- ✓Missed-call text-back
- ✓Two-way SMS
- ✓Lead and outcome dashboard
- ✓Business-hours controls
- ✓CSV export
From callbackhvac.com, last updated 2026-11-09. Not a hands-on test.
Which trades CallBack HVAC fits
Our vendor data for CallBack HVAC names these trades:
Vendor-stated fit: HVAC shops that miss calls and want every unanswered caller to get a text back.
Setup and getting started
- Free trial
- 14-day free trial, no card
- After hours
- Ask vendor
- Integrations
- Twilio
Pricing at a glance
1 published plan, from $149/mo. Checked 2026-11-09 on the vendor pricing page.
Plans, cost at 50/100/250 calls, fees and price history →Pros & considerations
- + Publishes its prices openly
- + Try before you buy: 14-day free trial, no card
- + No long-term contract required (per vendor)
- • Setup or sign-up fees may apply
Based on the vendor's published pricing and documentation.
More facts from the vendorRead more ▾
- 14-day free trial with no credit card (per vendor); the trial clock keeps running during phone setup and carrier approval
- Needs your own phone-provider account and approved texting number; Twilio is the standard setup, Telnyx or Plivo on request
- Provider charges for the number, texting registration, messages and calls are billed separately, including during the trial
- Your team still handles callbacks and booking; it does not answer calls or book jobs
- AI CSR call-handling pilots are separate paid add-ons, not part of the $149/mo plan or the trial
- Month-to-month; cancel anytime from inside the app
FAQ
Does CallBack HVAC have a free trial?
Per the vendor's site: 14-day free trial, no card.
Is there a contract with CallBack HVAC?
Per the vendor's site: Month-to-month.
What does CallBack HVAC integrate with?
The vendor lists: Twilio.
Who is CallBack HVAC best for?
HVAC shops that miss calls and want every unanswered caller to get a text back.
What are the alternatives to CallBack HVAC?
Popular alternatives include ToolsPad CRM, Pipedrive. See the CallBack HVAC alternatives page for prices side by side.
Has TradeTested call-tested CallBack HVAC?
CallBack HVAC is not call-tested yet. CallBench Round 1 has not started and no scores, recordings, or transcripts are published.
Alternatives to CallBack HVAC
ToolsPad CRM
Small office teams that want a free or low-cost place to track enquiries and follow-ups before a job is booked
Pipedrive
Contractors with a sales pipeline of estimates to follow up
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